Senior Claims Manager
SENIOR CLAIMS MANAGER
Stoke on Trent
Salary Circa £30,000 DOE
Full time permanent Mon-Fri 9-5
DO YOU WANT TO WORK SOMEWHERE YOU CAN MAKE A DIFFERENCE AND BE APPRECIATED AND REWARDED FOR YOUR EFFORTS?
ABOUT THE COMPANY
A large national company providing an essential service to the UK insurance industry is going through a period of rapid expansion.
ABOUT THE ROLE
Head of Property Claims providing a full range of bespoke claims management, loss adjusting and investigation services to the UK insurance market.
To become a part of this significant company division you must have had experience in managing a number of teams with some experience in the Operational side. You will be an influential decision maker having worked your way up from previous team leader roles. You will also have been involved directly with clients, perhaps you have been the point of contact for client relations and issues.
Head of Claims to take leadership of up to 3 Team Leader direct reports and 40 indirect reports across various insurance industry accounts.
Responsibility for one or two key accounts
Oversight of the workflow and performance of the claims teams
Accountability for cost control, training and recruitment, complaints performance, relationship management, process improvement
Budget and reporting responsibilities
Assist the Operations Manager with the development and presentation of tender propositions for new accounts
Desirable Skills and Experience
• Call centre experience
• Experience in insurance/financial services
10% performance related bonus
Contact Lisa Guile or
Send CV to
Job ref: CMDAV
This job was originally posted as www.totaljobs.com/job/75484215