Account Support Executive

Recruiter
Randstad Business Support
Location
Birmingham
Salary
£18000 - £22000 per annum
Posted
11 Aug 2017
Closes
24 Aug 2017
Sector
General
Contract Type
Full Time

Do you enjoy speaking with businesses and want to provide a high level of service to existing clients. Are you looking to work within a busy team and work within a varied role?

If you love working for an ambitious, friendly and successful team in an environment where there is a huge sense of employee satisfaction, you'll be right at home as part of this dedicated team.

Benefits:

  • Onsite parking
  • Career opportunities
  • Working with large, well known brands

You must be able to demonstrate:

  • Drive to deliver
  • Previous service experience - B2B
  • Personable character - easy to build a quick rapport
  • Customer Commitment
  • Effective communication - both written and verbal.
  • Team work
  • Ability to plan & organise
  • Time management

Responsibilities:

  • Build and maintain relationships, both internal and external
  • Compose emails and letters to clients
  • Work in partnership with Account Managers to deliver client expectations within SLA and compliance contracts
  • Work on projects with Account Managers
  • Liaising with senior contacts ,such as purchase managers
  • Retain and grow existing business
  • Internal networking with various departments such as supply chain, logistics and warehouse
  • Ensure stock availability on products
  • Client point of contact for queries
  • Deliver high levels of customer service
  • Maintaining and delivering a first class customer service experience at all times
  • Representing the Brand name in a positive and professional way at ALL times
  • Apply 'Best Practice' standard to all work
  • Develop and maintain excellent internal and external customer relationships
  • Have a close eye for detail in all that you do

This role is open to receiving applications this week. Appropriate applicants will begin a one stage interview process, after which shortlisted candidates will be invited to attend the final stage of the interview process.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.


This job was originally posted as www.totaljobs.com/job/75488419