Claires Accessories
11 Aug 2017
16 Aug 2017
Contract Type
Full Time

Part time position

16 to 24 hrs per week - (days to be confirmed) 9:00am - 5:30pm

We now have an opportunity for a Receptionist to join our front of house team within the Retail Operations at our European Support Office in Birmingham. The role will be to provide support for our customers, Headoffice and field teams.

About the role

This is an exciting opportunity to work in a fast paced environment providing dedicated support to our external customers, Headoffice and field teams on a daily basis. Your main duties will include managing the switchboard on a daily basis, dealing with visitors and representing the brand by maintaining high levels of customer service at all times. Alongside this you will be required to manage the travel bookings for the Territory 1 field team and Headoffice, along with booking meeting rooms and any other general duties within the Customer services team.

About You

You’ll ideally possess strong customer service and administrative experience either from working in a customer facing or call centre role. You should also be competent in using Microsoft Office (Word, Excel and PowerPoint).

Strong communication, problem solving and planning and organisation skills are essential for this role as you will be liaising with and communicating across all levels within the business. Finally a keen team player you’ll possess initiative enabling you to work independently with minimal supervision.

About Claire’s

We’re Claire’s, a global high street retailer specialising in fashion jewellery and accessories.

Currently we have +3000 stores worldwide, +1000 in Europe and circa 450 in the UK and Ireland. In terms of growth there’s no stopping us here at Claire's as we continue our expansion into
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