Tenant Support Worker

Eden Brown Synergy
£12.1 per hour
11 Aug 2017
31 Aug 2017
Contract Type
Full Time
My client based in the Warwickshire area is looking for an experienced Tenancy Support Worker.

As a Tenancy Support Worker, your role will provide impartial and confidential money advice to tenants of the council to ensure they pay their rent as a priority debt. This will include helping those struggling with debt and to assist tenants to take action to maximise income.

To develop, lead and co-ordinate actions required for the Council to protect its rental income in anticipation of the Government's welfare reforms and after they have been implemented. This will include being proactive in providing information, advice and support for tenants.

You will be:

- To carry out all work within the spirit and intention of equal opportunities and the Health & Safety at Work Act 1974 and all other employment legislation.

- To foster a creative and open environment within the Unit where employees feel supported, involved and consulted.

- To work in a pro-active manner with the Landlord Services Team and Financial Inclusion Team to sustain and maintain tenancies. This will include ensuring tenants are prepared for welfare reforms where they are affected by them. To ensure that tenants are effectively supported longer term if necessary, either by referring to our partner agencies or by providing minimal on going support.

- To conduct an assessment of need and negotiate an agreed intensive plan with the tenant. Where tenants are identified as having complex debt and money management issues to provide comprehensive casework and other support covering the full range of debt advice.

This is a Full time, 37 Hour role.

This role is on a 3 month temp basis with a view to extend.

You would need at least one year's professional experience of working in a social housing setting.


If you have the relevant skills and experience and are available for interview and start immediately, please contact Remy on or drop me your CV at .

I look forward to reviewing your application.

Eden Brown Synergy is an equal opportunities employer. For more opportunities, please visit www.edenbrownsynergy.com