Compliance Manager

Recruiter
Quattro Recruitment Ltd.
Location
Warwick
Posted
11 Aug 2017
Closes
15 Sep 2017
Sector
Legal
Contract Type
Full Time
Quattro Recruitment are working with a growing organisation and reputable company which handles debt recovery, legal processes and various other matters.

Due to an expanding demand in services, we are seeking an experienced Compliance Manager to work in the Debt Recovery team, who will lead the management of Quality and Compliance for a number of vibrant debt collection agents.

The duties of this role will encompass:

• Management of complaints that are received, ensuring that they are responded to in the appropriate manner and timescales
• Monitoring the similarity of complaints and develop a strategy to reduce them and avoid repetitiveness
• Advise Team Leaders which agents are eligible for bonus following analysis of productivity reports
• Work closely with the Data Protection Act and Financial Conduct Authority to remain compliant, respond to queries efficiently and delete information
• Deliver a monthly compliance dashboard and various reports to management
• Perform audits and spot checks on activities, performance and procedures across the department
• Maintain a tracker, whilst highlighting areas of improvement
• Attend and participate in team meetings, whilst maintaining strong working relationships with internal and external stakeholders

This role would suit a professional, well-presented and approachable candidate with intermediate to advanced skills in MS packages.

In return, the company offer an abundance of benefits such as 23days plus bank holidays, free parking, subsidised health care and gym memberships, as well as an active social committee and a competitive salary, amongst other benefits.

If you have the required experience detailed above and you are self-motivated with the ability to work well with others, then I would like to hear from you today!

DUE TO HIGH VOLUME'S OF APPLICATIONS FOR EACH OF OUR ROLES IF YOU DO NOT RECEIVE A RESPONSE WITHIN 14 DAYS THEN YOUR APPLICATION HAS NOT BEEN SUCCESSFUL, HOWEVER WE MAY KEEP YOUR DETAILS ON FILE AND CONTACT YOU WITH REGARDS TO ANY OTHER SUITABLE ROLES.

This vacancy is advertised on behalf of Quattro Recruitment LTD who operate as an employment business. Quattro
Recruitment Ltd is an Equal Opportunities Employer.

Please contact Nikki in the Leamington Spa office with any questions