Graduate Complaint Administrator

Recruiter
Candidate Source
Location
Birmingham
Salary
£21,500 per annum
Posted
11 Aug 2017
Closes
18 Aug 2017
Contract Type
Full Time
One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic contract opportunities for Graduate Complaint Administrators within the financial services industry for an important client in Birmingham. This is an ideal opportunity for a recent graduate with a degree from a UK University or someone who has recently left college with relevant customer service skills to undertake a challenging role in a rewarding industry.

As the Graduate Complaint Administrator, your duties will be to:

- Check and complete PPI case administration using available evidence and date.
- Update and capture relevant data to the CRM system.
- Follow company processes and procedures relating to Data Protection.
- Adhere to Financial Services Authority guidelines at all times.

To be a successful Graduate Complaint Administrator you will have the following skills and experience:

- Degree from a UK University.
- Excellent communication skills, to include fluent English both written and verbal.
- Numerate, analytical with excellent IT systems orientation.
- Strong ability with Word and Excel.
- Extremely professional, well-presented and motivated with a strong work ethic.
- Flexible and dedicated with the desire to succeed at all costs.
- Clean credit history.
- Must be able to travel to Birmingham for this role and be available for the duration of the project.
- Able to complete a Criminal Records Bureau and Equifax Credit check for this project.

This is a 4-6-month contract which is likely to be extended. The Complaint Administrator would be required to work Monday to Friday, 9am – 5:30pm.

In return, the Graduate Complaint Administrator will receive a salary of £90 per day (circa £21,500 per annum).

The first stage of the application process is to apply online.

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