Ocean Import Operator
Sea Freight Coordinator required for a leading Logistics brand based in Birmingham.
Sea Freight Coordinator MUST have Sea Freight experience and have worked in either Import or Export for a Freight Forwarder.
This is an excellent career opportunity and the company plan to cross train their staff to become multi skilled and multi modal.
If your experience is Import then expect training on Export and if your experience is Export expect training on Import.
Salary £18K - £25K dependent on experience.
24 days holiday
08:30 - 17:00 Mon - Fri
The Role :
Receiving inbound calls from within the branches client base and either redirect the call to the relevant employee or, if they are away from the office, deal with their call correctly in order to satisfy the customer's needs.
Managing Sea freight import/export operations right from receipt of bookings form, arranging collection and booking cargo with carriers/NVOCC operators and Overseas Agents.
Generating Export Booking Confirmations /Import Arrival Notices and advising to Account Managers, Customers and overseas agents.
Entering the customers bookings onto our system will be a daily task and requires excellent attention to detail while working with the account manager to make sure you have all the required information.
Generating Export Customs Entries.
Generating HBL's/MBL's / Pre-Alerts in a timely manner.
Preparing documentation for Import Clearance in-order to forward same to in-house clearing agents and then keeping track of entries, arranging deliveries in-time.
Credit check on accounts in-line with company policy.
To deal with Invoicing/Job Costing to customers in a timely and accurate manner and investigating any discrepancies that arise on those invoices.
Dealing with shipping lines, overseas agents, making sure that ultimate customer service is met at all times.
To complete KPI and shipment tracking reports for customers.
To deal with the passing of our suppliers invoices in line with the agreed cost and investigating any discrepancies.
MUST have previously worked for a Freight Forwarder
Sea Freight experience ESSENTIAL
Import experience ESSENTIAL
Export Experience beneficial