Measurement Compliance Manager

Edison Technical Recruitment Limited
£55k - £65k pa + negotiable
10 Aug 2017
19 Aug 2017
Contract Type
Full Time
Job Title: Measurement Compliance Manager

Job Location: Warwick, West Midlands, UK

Job Salary: £55k-£65k per annum (dependent upon experience)

What you'll expect as the Measurement Compliance Manager

Our Marketing, Sales and Service (MS&S) teams are responsible for all customer-facing activities, from developing and maintaining the dealer network to managing importers and export partners. Their responsibilities continue through to global sales planning and supply of vehicles to markets, the sales process to customers, and all global customer service and aftersales activities.

The Measurement and Compliance Management role has the responsibility for measuring both the qualitative and quantitative performance of the company Approved Programme around the world. As the Pre-owned programme can be managed only through consistent measurement, this role is critical to our success.

The progressive roll-out of a global retailer composite will provide core used vehicle KPIs measured consistently on a monthly or quarterly basis against individual retailer business plans. Aggregated on a national level, the combined composite results will enable the company to measure the impact of the Pre-owned programme in each market. This will include at a macro level, in terms of premium Pre-owned segment share, company Pre-owned volumes and residual values, but also at a micro level of individual retailer performance in terms of Stock Turn, Volume and retailer Return On Investment.

Qualitative delivery of the Pre-owned programme at a retailer level will be measured through regular auditing of retailer Pre-owned standards and processes. This will enable the company through the Pre-owned Performance and Development Managers and local Pre-owned field managers to action and embed best-in-class standards and processes. This in turn will drive up Pre-owned quality, efficiencies, volume, stock-turn and ROI, as well as raising the awareness of the Pre-owned company customer proposition, creating a market demand and strong residual values.

In this role, you'll identify the most appropriate tools or techniques to deliver an effective and reliable set of quantitative and qualitative measurements of global Pre-owned performance. You'll continually challenge the Global Business Management team and the Regional teams to drive improvements in the quality of retailer composite submissions. You'll also set the benchmark for accurate and timely data submission and analysis, and you'll contribute to the identification of opportunities and development of new approaches to measure and drive improved Pre-owned marketing efficiency and effectiveness.

In addition, you'll analyse our client's Pre-owned marketing customer awareness and consideration as a barometer of the programme and will feed all noted analysis and recommendations to the APO Marketing and Communications Manager. Finally, it will be your responsibility to manage the global auditing process and detailed content ensuring accuracy and usability for timely and relevant reporting. You'll also be required to implement a robust escalation and resolution process for noted repeat failures to ensure continuous improvement and development with the retail network.

What you'll need as the Measurement Compliance Manager

To be successful in this role, you'll require a thorough understanding of Pre-owned data, UV KPIs, market/marketing, web metrics, remarketing, residual values, qualitative audit data, etc. You'll be familiar with retailer network composites, with retailer business planning or budgeting software being an advantage, and you'll have experience of residual value management and reporting as well as a record of presenting data to colleagues and senior management in an understandable and actionable format. Though not essential, rounding your profile with knowledge of linking retailer process to financial performance will also be an advantage.

How to Apply

If you are interested in progressing your career as the Measurement Compliance Manager, apply now for immediate consideration.

PLEASE NOTE: If you require visa sponsorship to work in the UK you CANNOT be considered for this role.

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