HR Administrator, 12 month FTC, Birmingham (FTC to Perm)

West Midlands
10 Aug 2017
19 Aug 2017
Contract Type
Full Time

Who we're looking for

A great opportunity has arisen for an Administrator to be based our Birmingham office. This role sits within our Human Capital (HC) Operations function providing administrative support across our five lines of service (Assurance, Tax, Deals, Consulting and Internal Firm Services).

PwC operates a shared services model for HC and so the role will require a strong team player to take on significant interaction/liaison with other teams to support our clients’ needs. Your role will be responsible for a high volume of cyclical activity, including transactional work, reporting and liaising with stakeholders.

This opportunity is a 12 month Fixed Term Contract with the intention to move into a permanent role.

What will you be doing

This is a varied role and you will be responsible for accurate data entry, processing and reporting. You will be required to have a good knowledge of the firm’s policies, and where required escalate issues to your Manager.

Typical activities include:

  • Timely and accurate operational processing and recording of all employee movements
  • Process recruit to retire and cyclical activities
  • Responsible for accurate data entry, processing and report generation.
  • Ownership of tasks and proactive communication of issues to team members.
  • Suggest improvements to processing and efficiency.
  • Confident and appropriate communication with all grade levels, employees, people managers, HC, Resourcing/Operations and other colleagues.
  • To be successful in this role you will have:
  • Strong written skills.
  • A professional and customer oriented mind-set
  • The ability to communicate and interact effectively with customers while displaying empathy and courtesy.
  • Strong interpersonal and consulting skills.
  • The ability and confidence to deal with employees at all levels.
  • The ability to be flexible and adaptable in both attitude and approach.
  • The ability to plan, prioritise and manage multiple tasks to deadline.
  • The ability to manage varying volumes of work and support multiple ongoing cases.
  • Strong attention to detail.
  • Strong Excel skills.
  • Responsibility for developing own knowledge.
  • Willingness to take on extra responsibility
  • Ideally, some previous experience in professional services or a large corporate environment

Location: Birmingham

Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.


We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

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