Leisure Assistant / Lifeguard (155 hours) Market Drayton Swimming and Fitness Centre
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, home affairs, local government, science, technology, transport and the commercial sectors. Serco are seeking part-time Leisure Assistants (Wet) to assist, monitor and supervise customers in recreational activities at Market Drayton Swimming & Fitness Centre. As Leisure Assistants you will have specific responsibilities for providing clean and safe recreational facilities and activities and for ensuring that customers enjoy themselves. You will work 15.5 hours per week, on a rotating shift pattern between the hours of 06:00-22:00. Market Drayton Swimming and Fitness Centre has a range of facilities and offers a variety of activities for all ages. From fun family swim sessions and swimming lessons for children and adults to energetic aqua fit classes to in the health suite. Key Responsibilities:Provide clean, safe, warm, friendly and fun facilities and activities Provide a friendly and welcome service to all customers Maintain a full product knowledge of the services available at the Centre and advise customers accordingly Adopt a pro-active approach to continuous service improvement Skills, Experience and Qualifications:QualificationsCurrent RLSS NPLQ Pool Plant Operator Certificate (desirable) First Aid at Work (desirable) Essential SkillsExcellent product knowledge/experience Good customer care skills Good communication skills Health & Safety training/awareness The ability to deal with customers of all age groups and levels of ability Personal Attributes:Excellent customer care skills Strong communication skills Health & Safety training/awareness The ability to deal with customers of all age groups and levels of ability Disclosure and Barring Service (DBS): In line with Serco Leisure`s policy, all employees will have a DBS disclosure at an appropriate level. On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.