Security Concierge

16000.00 - 16000.00 GBP Annual + GBP16000/annum Pro rata
11 Aug 2017
19 Aug 2017
Contract Type
Do you want to work with a hugely successful residential substance misuse rehabilitation centre with rewarding opportunities?

• Would you like to be a part of a dynamic and driven environment where recovery comes first and your role makes a real difference to peoples lives?

Security Concierge Role

To maintain the security and welfare of the building and the clients at night as far as possible at the Ashby Road Premises

To control access to the premises and monitor access to the building by clients, staff and visitors, in a professional and friendly manner

To undertake administrative, basic maintenance and cleaning duties as required. Ensuring any other maintenance issues are reported to the Maintenance team in a timely manner

Maintaining a visible presence in and around the building - Walking round the premises (internally and externally) on a regular basis including checking to ensure the integrity of the building is maintained

Providing a professional, secure and friendly front of house access and reception service

To be a first point of call when dealing with emergencies, e.g. fire, medical, police etc. and to manage such emergencies appropriately including liaising with the police, the "On Call Manager" and other agencies to prevent damage to the premises

Ensuring all rooms can be accessed by clients and replacement keys/locks be provided where necessary

To undertake domestic duties including cleaning stairs, offices, communal areas and toilets

Reporting breaches of security and damage to the fabric of the building to the appropriate person and calling "Approved" contractors out to deal with emergency repairs to maintain the security and safety of the building as required

Carrying out minor repairs e.g. changing light bulbs on stairs and landings

Answering telephone calls and taking messages as required

All untoward incidents are fully recorded and reported to the Service Manager as soon as possible

Maintaining manual and computerised records and monitoring CCTV screens

Conducting routine checks on fire and other emergency systems and maintaining written records of all checks in partnership with the Maintenance Manager

Reporting issues relating to the personal security, welfare and safety of the clients to the appropriate staff

Attending team meetings and supervision meetings which may take place before or after the normal shift hours

Hours of work are 32 per week 9pm - 5am over a 4 day period (Tue- Fri)