Housing Income Assistant

Eden Brown Synergy
10.21 GBP Hourly
11 Aug 2017
30 Aug 2017
Job Type
Contract Type
An exciting opportunity has been made available for a Income Assistant (Housing Assistant) position in Coventry.

The role is a temporary on going position with full time hours, Monday to Friday 9:00 am - 17:00 pm.

Our Client is one of the largest Housing providers nationally, and they are looking for an enthusiastic individual to join their Income Recovery team.

You will be working in a team under the management of the Income Management team leader, you will be responsible for the office-based delivery of income management services to residents. This will include dealing with correspondence and telephone enquiries relating to rent issues, chasing rent arrears by telephone and letters.

You will be expected to Input rent, service charges and housing benefit payment details on the computer system. At the same time prepare and issue rent increase notifications to tenants as well as taking payments over the telephone.

Part of your role will be for you to provide administration support to Income management Team Leader, whilst reviewing and maintaining accounts records.

As an Income Assistant, you will be carrying out rent arrears interviews on the telephone and in the office, and making repayment agreements. At the same time you will be liaising with external agencies to assist tenants who have debts with the Association.

Candidate must be immediately available.

If you feel you have the relevant experience and skills to match this vacancy, please send your CV to or contact Haleema on to find out more about the role.

I look forward to receiving your applications.

Your expert recruitment consultant is Haleema Farid, call today on or email

Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer.
Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.