Client Relationship Manager

Recruiter
Plus One Personnel
Location
Southam
Salary
24000.00 GBP Annual
Posted
11 Aug 2017
Closes
08 Sep 2017
Sector
Sales
Job Type
Manager
Contract Type
Permanent

Job Title: Client Relationship Manager

Location: Southam

Salary: to GBP24,000 plus excellent bonus structure

Our client is an award-winning and innovative businesses who provide services to companies across the UK. Due to continued growth, they are now looking for a proactive individual to join their team in a varied and busy role, which will involve building long-term relationships with their clients as well as developing new relationships with prospective clients, who have shown interest in the services provided.

Key responsibilities:

  • Nurturing existing client relationships, monitoring customer service levels and ensuring that clients have an excellent experience from initial contact, throughout.
  • Utilising our client's bespoke CRM system to log all client activity, advising senior management of any customer service progress and successes.
  • Assisting with marketing activity with targeted lists of customers and prospects
  • Following up opens/click-throughs from e-marketing campaigns by telephone in a consultative manner, to introduce their services
  • Ensuring that all leads generated from any marketing and telephone activity are followed up promptly, sending out further literature as required and arranging appointments to meet with decision makers.
  • Keeping the company CRM system updated with phone calls, leads and appointments
  • Assist with other marketing processes as required, such as social media bulletins and other advertising content.

Skills/experience required:

  • Must meet the Company Values - Professional, Energy, Quality
  • A self-starter with experience of working in a targeted sales environment and able to work under own initiative.
  • Proactive and able to develop lasting business relationships with both existing and prospective customers, ensuring that the customers' needs are always met (and exceeded!).
  • Excellent organisational and administrative skills
  • Good attention to detail with good overall numeracy and literacy skills
  • Driving license and own transport as once trained, you will be visiting clients at their premises from time to time.
  • A healthy attitude to work and able to function as a high performer in a team of like-minded people.

If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. You can also call Inga Biel on for a discreet and confidential discussion about the role.