IT Helpdesk Support Analyst 6 Month FTC

Compass Group
£7.05 per hour
09 Aug 2017
26 Aug 2017
Contract Type
Full Time

Passionate about IT and keen to obtain experience within a fast paced IT support role?

Would you relish the opportunity of being able to provide outstanding customer service within IT? Are you immediately available alongside having a desire to commit to a six month contract? If so, our IT Service Centre are recruiting for a Helpdesk IT Support Analyst to join our team in Rubery, South Birmingham.

Compass is the world’s largest food and support services company, with operations not just in the UK but on almost every continent. We boast some exciting contracts with the likes of Chelsea F.C, the Brit Awards and Aintree Racecourse and we are always on the lookout for the best talent to join us.

Main responsibilities

As a Helpdesk IT Support Analyst will play an integral role in delivering an excellent level of customer service to individuals across our organisation; through responding to IT incidents and requests taken from initial logging, recording accurate queries in the ticket management system. This is a fantastic opportunity for an individual to either commence or develop their career in IT, as you will be dealing with all queries that come into the IT Support Desk. You will receive training and development to broaden your knowledge across this area.

You will be based at our Parklands office, which is based on Birmingham Great Park, offering fantastic nearby facilities inclusive of a Gym, “Outstanding” rated childcare facilities and various restaurant and entertainment venues.

Ideal candidate

To fit in with us, and for us to be right for you; you will be immediately available or on one weeks’ notice and will have a keen interest in IT Systems and a desire to build a career in this area; with a minimum of GCSE grade C in Maths and English. In addition to this, you be a confident and credible communicator who strives to deliver outstanding customer service.

Our IT Service Centre supports over 60,000 employees and so this role will be well suited you if you have worked in a fast paced environment and have the ability to prioritise workloads and build successful professional relationships.

If you think this role is for you and would like to obtain further information regarding salary or role specifics, please contact me at .

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