Service Transition/Business Analyst

£445 per day
09 Aug 2017
31 Aug 2017
Contract Type
Full Time

Service Transition/Business Analyst - to work on a high profile orientated around the Service Design & Implementation of a TOM.

Location: Warwick Rate: £445 - £500pwd

Service Transition/Business Analyst - Requirements Gathering, AS IS, TO BE, Service Design & Implementation of new processes

The Company

Simply put, my client is an international electricity and gas company and one of the largest investor owned Energy companies in the world. They play a vital role in delivering gas and electricity to many millions of people across Great Britain and North-Eastern US in an efficient, reliable and safe manner.

The Role:

As a Service Transition/Business Analyst you will be working at the blueprint stage assisting in the definition of the changes & process to the TOM in IS via requirements gathering and stakeholder meetings.

This is working towards embedding the new TOM moving to business readiness during transition phases.


  • TOM definition
  • Service Transition
  • Business Readiness
  • Strong Stakeholder Management
  • Requirements analysis
  • Process modelling


  • ITIL Experience is a must
  • Proven Experience in similar complex environments

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunities employer.