Customer Manager - Revenue & Benefits On Demand Services -Home Based

Data Careers
£25000 - £35000 per annum + Excellent Benefits
09 Aug 2017
17 Aug 2017
Contract Type
Full Time

Role: Customer Manager - Revenue & Benefits On Demand Services - Home Based with UK Travel

Role type: Permanent

Location: Home Based with Travel

Package: £25-35k & Excellent Benefits

A leading provider of IT based Professional Services/Application Development Services requires a Customer Manager for the On Demand Services team. This role is home based with Occasional travel to offices which could be Gloucester, Pershore, Rhyll or Hull.

Role Responsibilities:

  • The purpose of this post is to be responsible for the supervision of a team to include:
  • Ensuring all day to day activities necessary for the efficient and effective billing and collection of Council Tax and Non Domestic Rates, sundry debt, overpayments and corporate payments;
  • The efficient and accurate administration of all benefit applications received in accordance with the appropriate regulations, legislation and guidance;
  • Ensuring all legislation is implemented accurately and that all systems and procedures are implemented, monitored and tested accordingly;
  • The maintenance and integrity of all user requirements of the computer systems used within the service.
  • Ensuring all business support functions for the service is carried out efficiently and effectively.

Required Skills:

  • Excellent attention to detail
  • Working knowledge of revenues and benefits systems
  • Ability to apply methodical and logical approach to Problem Solving
  • Ability to make decisions and drive solutions
  • Ability to inspire co-operation and co-ordinate activities across teams
  • Excellent interpersonal and communication skills
  • Familiarity with current technologies Knowledge/experience of managing teams
  • Knowledge of problem solving techniques
  • Performance management

We are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

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