Messaging Engineer

Uniting Ambition
£30,000 per annum
09 Aug 2017
31 Aug 2017
Contract Type
Full Time

Systems Engineer (Messaging - Exchange, Cisco ESA, Skype for Business)
Up to £38,000 + Bonus & benefits

Here at Uniting Ambition we specialise in building businesses - working with the UK's fastest growing organisations, we're passionate about finding talented individuals looking for opportunities to join technology driven , people focused companies where they can add value and continuous develop their career.

Due to continued growth & evolution our client (a leading, technology-driven organisation) is looking for an experienced Systems engineer with a specialism in Messaging applications such as Exchange, Cisco ESA & Skype for Business. You will provide maintenance, support and continual service improvement of core messaging systems, messaging services, and associated applications.

What will you be doing?

  • 3rd line incident resolution of applications and data issues related to the Messaging Systems
  • Technical escalations to 3rd party suppliers
  • Ensure incident resolution is descriptive and comprehensive for future references
  • Maintain system integrity, security and recoverability
  • Provide technical advice and education to the IT Service Desk
  • Identify possibilities for process and service improvement
  • Analyse and document solutions to recurring issues to drive process improvement
  • Implementing and monitoring Incident & Change
  • Capacity Planning in relation to Messaging Systems

What experience do you need?

  • MCSE or equivalent qualification
  • Strong experience in IT Systems support - specifically with knowledge of Messaging technology
  • Administrative experience of 1 or more of the following products, Exchange, Cisco ESA, Skype for Business)
  • Experience of delivering technical projects

Think this could be your next step or you'd like to find out more - Click 'Apply Now' - alternatively get in touch with our specialist IT Recruitment Consultant or call