Customer service advisor - Auto - 18 hours

09 Aug 2017
16 Aug 2017
Contract Type
Full Time

About The Role

Start your career journey with Halfords

Where will your career journey take you? At Halfords we like nothing more than to grow and develop our talent to create leaders of the future.

About the role

Passionate about cars as you are customer service? Do you possess auto knowledge, gained through working in the auto industry or as a hobby? (Ideally you will know how to fit 3 of the following; bulbs, blades, batteries, car seats, roof boxes). Then how about considering a career as a Halfords Auto Fitter! In this ‘hands on’ car maintenance role you’ll find yourself fitting roof boxes, car seats, bulbs, blades, batteries and much more! You’ll deliver exceptional customer service and specialist knowledge around the benefits of car maintenance and servicing. Every day will be an opportunity for you to both learn and utilise your mechanical skills and knowledge!
If you enjoy working in a fast paced busy environment with plenty of variety and chances to learn new things then you will love Halfords!

About you

Bring your auto experience, along with your personality, enthusiasm and passion for cars, Retail and Customer Service and we’ll give you the tools and training to be a success! From our 3 Gears training and Retail Level 2 Qualification to our Step up Programmes (up to Area Manager), Apprenticeship and Graduate schemes, the scope for development really is in your hands!

If that’s not enough to tempt you, we’ll offer you the following benefits

• A competitive salary
• Annual leave starting at 5.6 weeks increasing to 25 days holiday plus 8 bank holidays
• 25% colleague discount
• Save As You Earn share scheme
• Access to a range of shopping discounts at high street retailers
• Healthcare cash plan (self and family)
• Long service awards
• Trade Price Bike Scheme
• Training courses available via our E-learning hub
• Uniform

About Us

I’m sure you’ve heard of Halfords, after all with over 110 years’ experience synonymous with travel, we’re a household brand in the UK and ROI. In a nutshell, we’re the UK’s leading retailer of automotive and cycling products and also a leading independent operator in car servicing and repairs.
In terms of success, our strategy is going from strength to strength – our aim to deliver group sales in excess of £1 billion by the end of financial year 2016 was actually achieved by the end of financial year 2015, a year ahead of plan! In the retail world this puts us in a great place. And just to add to this success, for the fourth year running we’re one of the Sunday Times Top 30 Best Big Companies to work for.

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