Internal Relationship Assistant

Up to £20,000 per annum
09 Aug 2017
19 Aug 2017
Contract Type
Full Time
With over ten years' experience in the market place, reinforced by significant technology investment, Computershare Voucher Services (CVS) leads the way in childcare vouchers.We are the UK's largest dedicated childcare voucher provider and have vast experience in successfully implementing, managing and administering schemes to a diverse customer base. Each month over 100,000 working parents are requesting childcare vouchers through more than 12,000 organisations.Main Purpose of the Role
  • Drive and achieve individual sales revenue targets
  • Develop and maximise business opportunities, coupled with developing highly effective key relationships.
  • Leverage existing group relationships to obtain new business
  • Build effective internal working relationships with key stakeholders to deliver service excellence to our clients
Person Specification
  • Proven track record of delivering against challenging targets in a high volume business to business environment
  • Sales and relationship management experience is essential
  • Demonstrate excellent levels of commercial awareness, with the ability to communicate effectively at all levels up to director level.
Key Responsibilities
  • Drive the delivery of sales revenue targets.
  • Develop, implement and monitor robust business plans for key clients in line with CVS business strategy.
  • Build and continually develop productive working relationships with line manager "SRM" and team members, including the sharing of best practice to maximise results.
  • Build effective relationships with colleagues across CPU maximising business opportunities where appropriate.
  • Utilise MI and profitability model to make reasoned decisions.
  • Develop and maintain in-depth knowledge and understanding of the benefits market.
  • Ensure the highest standards of service are consistently delivered by liaising with operational teams.
  • Own and drive personal training, career and self development, ensuring Successfactors (internal development system) are up to date and remain relevant.
  • To be aware of and adhere to all CVS employee policies.
Essential Skills, Experience and Competencies
  • Proven track record of delivering against challenging targets in a high volume business to business environment.
  • Excellent communication skills with ability to communicate effectively at all levels
  • Strong consultative sales skills
  • Delivery of presentations in a highly professional manner
  • High energy, drive and enthusiasm.
  • Accomplished and highly effective relationship builder.
  • Strong product and market industry knowledge
  • Creative and proactive approach to business development and relationship management
  • Ability to drive change through successful implementation of initiatives.
  • Comfortable with using commonly occurring software packages (outlook, word, excel, PowerPoint) etc.
Desirable Skills, Experience and Competencies
  • To be active in the employee benefits industry and have an understanding of the value of these benefits not only to the employee but also the employer.
  • Knowledge of HMRC guidelines around National Insurance and Income Tax.
All successful candidates will be required to undergo the Computershare Pre-Employment Screening Process before commencing employment. Employment will be subject to satisfactory clearance on background checks including Identification, Passport Validation, Finance, Qualification, Employment / Personal referencing and Criminal Record Basic Disclosure checks. Computershare Investor Services plc is authorised and regulated by the Financial Conduct Authority. Computershare Investor Services plc is registered in England and Wales No 3498808 and the registered office address is: The Pavilions, Bridgwater Road, Bristol, BS13 8AE.
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