Senior Client Advisor - Senior Sales Associate - Birmingham

Louis Vuitton UK Ltd
Competitive Salary with Excellent Benefits
08 Aug 2017
15 Sep 2017
Contract Type
Full Time

Louis Vuitton is currently looking to continue our success and strong heritage by recruiting an exceptional and experienced Full-Time (37.5 hrs/wk) Senior Client Advisor within our new store in Selfridges, Birmingham.

As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

This is an opportunity for those who are potentially at the Senior Sales or Supervisor level, and looking to take on a leadership role within a challenging, dynamic, and complex luxury retail environment.

Candidates must have demonstrated experience of successful floor and people management within a high-volume, fast paced environment. Experience working in a Department Store environment is a plus, but not required.


·Achieve individual and team objectives, be accountable for sales results and support the team in their sales

·Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships

·Develop the highest standards of Brand and product knowledge

·Perform as a team-player, participate in all activities contributing to the overall objectives of the store

·Respect Louis Vuitton Brand standards in terms of grooming and behaviour

·Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team

·Assist Management in daily operations: floor management, stock operations, and opening / closing duties

·Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers

·Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities…)


As an organisation Louis Vuitton offer a comprehensive benefits package including:

·Medical, income protection & life insurance

·Financial rewards incentives

·Lunch vouchers

·Season ticket loans


·Pension scheme

·Eye-care & childcare vouchers

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