Senior Risk Manager

HomeServe Membership Ltd
08 Aug 2017
25 Aug 2017
Contract Type
Full Time


We have an exciting opportunity for a Senior Risk Manager to join our team in Walsall. You'll be providing operational and project risk support and challenge across the UK business as well as implementing and maintaining the Enterprise Risk Management Framework; its associated policies, procedures, systems and tools.

Duties to include:

You will provide training, coaching and advice on risk and incident management to the 1st line of defence by establishing and maintaining open, ongoing and prompt communication with key stakeholders; risk owners; senior managers and the Executive team.

You will partner allocated 1st line business areas to provide operational and project risk support, review and challenge on 1st lines risk management approach and the accuracy of risk data and reporting.

Draft high-quality risk management reports for governance reporting purposes and represent the Risk function at relevant Committee meetings, leading presentations at the Management Risk Committee meetings.

Demonstrably maintain and enhance an effective external perspective and knowledge of risks and risk management best-practices, tools and techniques.

You will also deputise for Director of as appropriate and mentor junior members of the team.

About You

As an experienced Risk professional with a proven track record in risk, you'll have:

Previous experience in operational risk management and/or related discipline (e.g. audit) in Financial Services organisations operating at a senior level, with the confidence and ability to manage relationships with stakeholders at all levels within the organisation

You will already have a good understanding of a wide variety of business functions, including an appreciation of typical risks and expected controls and comprehensive understanding of operational risk and applicable regulatory expectations including industry best practice models.

The ability to analyse complex issues and suggest solutions that balance regulatory requirements, business requirements and customer outcomes and to work independently with minimal supervision.

Ideally, you'll have experience of working within a general insurance business and advising Directors on risk issues.

What We Offer

You'll get a competitive salary, 25 days holiday, car/car allowance, pension scheme, bonus, free HomeServe Cover 8 policy, benefits portal and awards scheme, onsite Costa Coffee with subsidised restaurant, free onsite parking, a relaxed dress code and the opportunity to be involved in a variety of charitable/volunteer work.

You'll work in a fun, friendly inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.

Could you be who we're looking for?

It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.

This is an exciting time to join HomeServe. We've been named as the third best place to work in the UK by Glassdoor, based solely on the input of our People. Glassdoor also placed HomeServe as one of the top three companies in the UK for maintaining a good work life balance. We've also been recognised as the 'Most improved company in the UK for Customer satisfaction in the services sector' in surveys by the Institute of Customer Service.

To learn more about our People, careers and the benefits of working at HomeServe, visit Youcan also learn more about HomeServe on Twitter, Facebook, LinkedIn and check us out on!

HomeServe is an equal opportunity employer committed to diversity and we are also happy to discuss flexible working for all of our jobs.

Only agencies on our PSL can provide us with CVs when instructed by our in-house recruitment team. We therefore are not in a position to accept any speculative CVs from agencies who are not on our PSL. If we become aware of unsolicited CVs being sent to us we will accept these as direct applications and process accordingly.

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