Technical Support Officer - Refrigeration

PPM Recruitment
£28000 per annum
08 Aug 2017
26 Aug 2017
Contract Type
Full Time
Desk Engineer

My client is a leading name within the provision of Mechanical, electrical and refrigeration based services on a national basis, servicing the commercial and industrial market.
Due to expansion and continued contract wins they are looking to recruit a Desk based engineer with a refrigeration bias to join their team at the Midlands head office to assist within a telephone based capacity.

The role will be to manage incoming calls to provide remote assistance to engineer's onsite to resolve any issues that they are facing, or to be able to remotely monitor issues and site performance to ensure the engineer is maintaining a company effective track record of performance. In addition to the overall remote management is the auditing of and inputting of data on records for the engineers and sites.

Skills / experience required:
-Must be experienced within the 'on the tools' works within delivery of refrigeration works within supermarket portfolios.
-Either currently possess, or have possessed F-Gas qualifications in the past.
-Be experienced within Refrigeration works, and hold a previous experience within the industry.
-Be comfortable within the fault diagnosis and assistance of works over the phone and remotely being able to provide engineering related help.
-Be located within the Midlands and can travel to Birmingham.

This role is a static site based within Birmingham and so would require a midland based candidate.

This role would be ideal for, and suit a candidate who wants to move away from the field based works, and wants to go office side to provide fault diagnosis works, and engineer related resolutions.

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