Assistant Manager *New Store Opening* - BirminghamCharles Tyrwhitt (pronounced "Tirrit" by the way) is extremely excited to be opening our new Birmingham store in October 2017. Expanding our retail network is vital to help us meet our purpose of "making is easy for men to dress well". Welcoming the dapper chaps of Birmingham to Charles Tyrwhitt is our next exciting adventure.
Our new store is going to be a beautiful place to shop and work. We have world class retail experts and support functions poised to ensure Birmingham is an amazing success. We are now in need of a savvy and charismatic Assistant Manager! We are keen to hear from someone who is at the top of their game, ready to roll and who has what it takes to support in the lead of our new stylish Birmingham store.
This role will report directly into our Store Manager and be responsible for exceptional levels of customer service and brand delivery through visual merchandising, store standards and team management. You'll work closely with the Store Manager to ensure an efficient, smooth operation is in place. The role will have a real people focus and be involved in training, motivating and engaging a team of retail professionals, as well as conducting performance reviews.
Our customers are key to our business so you'll know how to make them feel extra special and resolve any issues quickly and effectively. You'll have an eye for numbers and work towards agreed budgets and targets and communicate this to the team. You'll produce weekly reports to reflect store performance and be confident sharing this across the business when required.
What we are looking for
We are looking for an experienced retail professional, ideally within an apparel retailer. You'll be a confident communicator and understand how to engage and inspire a team. You'll deputise for the Store Manager at times and enjoy new challenges and responsibilities. You'll live and breathe customer experience and work towards making this better and better.
We are a dynamic, fast paced business so we look for people that embrace this type of culture and thrive in a changing environment.
Who we are
We specialise in men's formal shirts, suiting, shoes, casual clothing and accessories. Charles Tyrwhitt was founded in 1986 by Nicholas Charles Tyrwhitt Wheeler from his student digs at the University of Bristol. Nick felt he could make a better shirt at better value than anyone else on the market and this is still our goal today.
Charles Tyrwhitt's, spiritual home and British flagship store is located on London's Jermyn Street, synonymous with producing the world's finest shirts for over 300 years. At last count we have 29 stores worldwide, including in New York, Paris, Washington DC and Chicago.
As a multi-channel retailer we service our customer's in-store, online and by mail order. We operate principally in the UK, Germany, USA and Australia, with customers in over 100 countries around the globe.
We are bringing Jermyn Street style to the world, "making it easy for men to dress well!"
This job was originally posted as www.totaljobs.com/job/75128093