Helpdesk Support Analyst - Microsoft

Recruiter
Brookwood Temporary Solutions Ltd
Location
Northwood
Salary
To £28,000 + Benefits
Posted
08 Aug 2017
Closes
16 Aug 2017
Contract Type
Full Time
HELPDESK SUPPORT ANALYST - MICROSOFT

BASED IN NORTHWOOD, LONDON - IMMEDIATE INTERVIEWS, AUGUST START AVAILABLE

TO £28,000 BASE + BENEFITS

KEY SKILLS - Helpdesk, Support, Microsoft Office, Outlook, Excel, Word, Internet Explorer, Server, Windows, Active Directory, MS Exchange, Win7 , Win10

The Company

Hugely well known military establishment with a base in Northwood, London

The Role

This is a fantastic opportunity to join a dedicated, focused team within this military giant who strive to deliver the very best levels of service. You will be responsible for providing excellent levels of helpdesk support and recording accordingly in the helpdesk CRM. You will be maintaining and dealing with fault records, escalating them to the appropriate team when needed.

In addition you will be responsible for managing user accounts in Active Directory - creating, updating and deleting accounts. You will also test portable and desktop IT equipment to check it is full useable.

The Person

In order to succeed in this role it is essential that you have the following skills and experience:

- A minimum of two years experience of working in a similar helpdesk environment
- Excellent technical background including Microsoft Operating Systems - Win 7 and Win 10
- Great understanding of Microsoft Office 2007 - 2016 products
- Superb communication skills coupled with the ability to stay calm under pressure

DUE TO THE NATURE OF THIS ROLE YOU WILL BE REQUIRED TO PASS STANDARD MINISTRY OF DEFENCE SECURITY CLEARANCE

The Salary

To £28,000 base + benefits

COMMUTABLE FROM : Wembley, Greenford, Northolt, Brent Park, Brent Cross, Elstree, Watford, Harefield, Rickmansworth, Croxley Green, Chorleywood, Fulmer, Hayes, North London, Buckinghamshire, Hertfordshire, Uxbridge, Edgware, Bushey, Borehamwood, Gerrads Cross, Chalfont St Giles, Chalfont St Peter, Little Chalfont, Beaconsfield, Iver Heath, Stoke Poges