Service Advisor

Bristol Street Motors
09 Aug 2017
17 Aug 2017
Contract Type
Full Time
Ford Birmingham has a welcoming atmosphere and our friendly, informed staff are always on hand to help however they can.

We are looking to recruit a Service Advisor to join our team at Birmingham. Our dealership has state of the art facilities alongside a team who are determined to deliver the high standards of service our customers deserve.

The role of Service Advisor plays a very important part in our dealership and is critical in helping achieve and maintain our customer service levels.

The main duties of the role include:
? Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
? Advising on technical queries or issues
? Booking vehicles into the department for work to be carried out
? Informing customers of the progress of their vehicle
? Cross selling products and services where applicable
? Finalising the invoice on completion of required work
? A full UK driving licence

For this role it is essential you have experience of working within a customer focused role, working within the Motor industry would be an advantage. You also need to be organised, able to multi-task and manage a busy workload.

As you would expect with any retail business we are open when our customers want to come and see us. You can also expect
? 23 days holidays
? comprehensive on-going training
? career progression

a range of benefits you would expect from an employer of choice, including
? childcare
? voucher scheme
? share incentive plan
? discount in major UK retailers
? a pension scheme