Application Support Technician Warwickshire GBP27-30k
Application Support Technician Warwickshire GBP27-30k Greywood Associates are delighted to be working alongside an established company based in Warwickshire who wish to recruit an Application Support Technician to join their technical team who can provide support & development for the company's bespoke software products. This company are ideally looking for bright, educated IT professionals who can demonstrate strong problem solving and investigative skills able to handle issues from original contact to final resolution, as well as a strong commitment to customer service. You must be able to demonstrate a real professionalism in your ability to interpret customer needs, gather sufficient information and provide solutions to customer requests. Responsibilities Provide excellent application support to internal & external users Modify bespoke software applications to client requirements Contribute to the development of new products Key Skills 2 years commercial experience providing application support in a helpdesk environment Good knowledge of MS SQL / MySQL Front end skills with HTML / CSS Net / C# Development experience Strong knowledge of Windows O/S Excellent customer service skills able to interact confidently with technical and non technical users Ability to translate complex technical concepts into easy to understand instructions Ability to establish working relationships quickly and effectively The role offers a vibrant and social workplace, operating in a dynamic and fast-paced sector. For an ambitious, confident, self-motivated and committed team player this is an excellent opportunity to make a real difference to this already high-achieving organisation.