Proactive Personnel are recruiting for a Contract / Billing Administrator in Walsall Town Centre.
Our client offers a competitive package and an opportunity to gain experience in a well established company. This is a temporary position for 6 months leading to permanent opportunity for the right person, looking to start immediately.
THE JOB ROLE
- To take the lead role in managing the billing for a base of Managed Service and high value customers.
- To prepare and produce service invoices to include time and materials, reoccurring charges and contracts.
- To obtain customer meter readings by phone, fax and automated systems to ensure billing deadlines are met.
- To verify and accurately load sales orders and contracts on the billing systems
- To accurately maintain database records to facilitate the collection and billing activity.
- Responsible for resolving queries from both external and internal customers.
- To maintain and provide a consistently high quality of customer service in a busy and crucial section of the business whilst maintaining a professional manner at all times.
- Production and analysis of customer billing and schedule reports.
- To undertake ad-hoc projects as required.
EXPERIENCE / REQUIREMENTS
- Excellent verbal and written communications skills and customer service.
- Accurate attention to detail.
- Able to organise and prioritise conflicting workloads to meet deadlines.
- Competent in dealing with difficult customers.
- Able to review various extracts of data and identify errors.
- Solid administration and organisational skills in a fast paced, change driven organisation.
- Good knowledge of Microsoft office packages, Excel, Word and Outlook and be willing to learn new systems and processes.
- Good Knowledge of VALE, but training will be available for the right candidate.
- Previous billing and or data entry experience.
Full time position (40 hours a week) Monday - Friday 8.30am-5pm or 9am-5.30pm alternate weeks, GBP15K, Temporary contract potentially leading to a permanent opportunity for the right person.
To apply for this position press apply now or call our team in Walsall for more information. This vacancy is being advertised by Proactive Personnel LTD. The services advertised by Proactive Personnel LTD are those of an Employment Agency and an Employment Business.