Receptionist (experienced), Bromsgrove

Resource Matters
10 Aug 2017
20 Aug 2017
Contract Type

Our client, a busy financial services organisation, is seeking an experienced Receptionsit:

?? Professional, friendly and approachable, confident dealing with multiple situations, enjoys working within a team environment, but capable working on own initiative.

?? Previous Reception experience mandatory.


Working with 2 other Receptionists on a shift rotation pattern opening and closing the Reception from 8-4pm 9-5pm and 10-6pm Monday to Friday.

Meeting and Greeting clients offering refreshments and literature while waiting to be collected.

Assist in maintaining a clean, tidy and well stocked Reception area including all 15 Meeting Rooms.

Answering a busy 12 line Switchboard and directing calls as appropriate. Taking messages and forwarding to relevant person(s)

Undertake training on Company Product Knowledge so able to answer client enquires and direct them to the relevant departments.

Fully conversant when using Microsoft Outlook, Word and Excel. Ensuring all in house systems, certificates and policies are kept up to date and adhered to.

Issuing, Cancelling, Monitoring of Building Security passes to internal and external visitors.

Creating reports requested by Management.

Receiving hand delivered post and parcels and directing accordingly

Maintaining the electronic Meeting Room booking system.

Organising internal and external meetings including lunches, refreshments, IT requests, room layout changes.

Help with any overflow Admin duties passed on from the Admin teams e.g. photocopying, mailshots etc.

Keeping Health and Safety Certificates and Literature up to date, being a First Aider and Fire Marshall for the ground floor area

Tidying Boardrooms, maintaining and keeping stock of kitchen areas, loading dishwashers.

Reporting faults, cleaning and maintenance issues and delegating to the appropriate departments/individuals.

Overseeing the Visitor Car Parking allocation.