Dutch or Norwegian speaking Customer Service Advisor

Recruiter
Hewett Recruitment
Location
Droitwich
Salary
22000.00 - 25000.00 GBP Annual
Posted
09 Aug 2017
Closes
17 Aug 2017
Contract Type
Permanent
Fluent Dutch or Norwegian Speaking Customer Service Advisor

Are you an experienced Customer Service professional who would thrive on working as part of a small 'hands on' team? If you are a fluent Dutch and English speaker who would like an opportunity to be part of this hugely successful and growing organisation who can offer career development within a hugely popular industry sector, this could be an ideal opportunity for you!

Previous customer service experience within a commercial environment is preferable as is the ability to work within a fast paced, varied and fun environment.

Some key duties and responsibilities will include (but not be limited to):

* Processing customer orders via telephone and email
* Presenting new products and promotions to customers
* Resolving customer queries and issues in a timely and professional manner
* Responding to customer enquiries and providing product knowledge and advice
* Following through and completing orders
* Liaising with internal departments and external sales teams
Operating as one team with sales, marketing, ecommerce and show team based in the Netherlands
* Up and cross selling additional products to the customer

Skills and experience:

* Ideally a minimum of one years' experience in a similar role
Fluent Dutch and English is essential
* Experience of working in a fast paced environment
* Previous experience of dealing with customers and resolving queries
* A confident communicator with exceptional verbal and written skills
* Confident on Microsoft Office packages
* An ability to prioritise and work under pressure
* A team player who demonstrates a genuine passion and drive

Additional information:

* Location - Droitwich outskirts (own transport essential)
* A dog lover!
* GBPCompetitive