German Speaking Customer Service Representative

French Selection UK Limited
£25K - £30K pa DOE
07 Aug 2017
23 Aug 2017
Contract Type
Full Time
German Speaking Customer Service Representative
Customer service, Customer Care, Customer Relationship, Customer Support, Sales Coordination, Sales, Administration, Enquiry processing, Order processing, Invoices processing, Invoices, Data input, Fluent in German, Telford, Shropshire, Staffordshire, Cheshire
Based in: Telford, Shropshire
At commutable distance by car from: Shrewsbury, Stafford, Wolverhampton, Birmingham, Cannock, Market Drayton, Whitchurch, Shawbury, Wrexham, Kidderminster, Stourbridge, Shropshire, Staffordshire, Cheshire
Salary: £25K - £30K pa DOE + Benefits
Ref: 1KS35

Please visit the French Selection UK website, vacancies section, search job reference 1KS35.
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established company and operates across Europe and the UK.

Main duties:
To provide excellent customer service for Europe and the UK, dealing with enquiries, orders and invoicing.

The Role:
- To manage and provide administration and customer service support
- To process enquiries and orders promptly and accurately
- To provide technical and sales support to retailers and consumers
- To maintain accurate records on customer accounts
- To provide liaison support for logistics
- To raise invoices and purchase orders
- To resolve issues and deal with complaints in a professional and efficient manners

The Candidate:
- Fluent in German and English- Essential
- Fluent in French or any other European language -Strong Advantage
- Previous experience in Customer Service role
- Computer literate (Word, Excel, Access, PowerPoint)
- Experience working with Sage Accpac or Sage CRM - Desirable
- An excellent communicator with an enthusiastic attitude
- Good attention to detail, numerical and analytical skills with good organisation skills
- Excellent interpersonal skills and telephone manner
- Confident, proactive and dynamic
- Able to work on your own as well as part of a team

Salary: £25K - £30K pa DOE + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Similar jobs

Similar jobs