Telesales Executive

Workforce Staffing Ltd
18000.00 GBP Annual
08 Aug 2017
23 Aug 2017
Job Type
Contract Type
Job Title: Telesales Executive
Location: Redditch
Hours: Monday to Friday 08:30 - 17:00
Salary: GBP18,000 OTE GBP26,000 uncapped commission

My client provide secure and essential communication solutions to private and public sector clients. They are looking for an experienced Telesales Executive to join their team on a full time, permanent basis. The main purpose of the role is to achieve sales targets set within a given territory selling to existing customers and developing new business accounts through direct telephone selling. This is an excellent opportunity to join an established company who offer a realistic and uncapped commission structure. Don't miss out!

Day to Day duties will include the following:
* Achieve new and repeat sales targets for your allocated territory through effective direct telephone selling
* Meet set KPI's for activity;
* 60 Dial Outs per day achieving completed call duration of 120 minutes per day
* Open a minimum of 36 accounts annually (3 per month)
* Ensure all customers within the territory are contacted at least evert 3 months
* Develop and maintain relationships with new and existing customers by utilising ethical sales methods and providing excellent customer service
* Liaise with relevant internal departments to optimise quality of service, business growth and customer satisfaction
* Research and revise product and service knowledge to maintain a good level of understanding of features and benefits, undertaking personal development to enhance sales skills and knowledge
* Create monthly business plans to demonstrate how you will achieve set targets
* Complete all necessary sales administration work (including quotation and order documentation) to a high and detailed standard, with high attention to detail
* Complete ad-hoc activity and reporting tasks as and when required by the Telesales Manager
* Monitor and report on market and competitor activities, providing relevant reports and information
* Participate in team activities, training sessions and company meetings.

The ideal candidate would be:

* Broad experience of telesales or account management in a business to business sales environment including experience of cold calling, opening accounts and cross selling.
* Commercial awareness and sales knowledge
* Good written and verbal communication skills
* Computer literate
* Planning and time management skills
* Self -drive and self-motivation
* The ability to work effectively both individually and as part of a team
* Numeric skills with the ability to confidently set and discuss product pricing
* The ability to adapt to change, including new ideas and business initiatives.

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.