Administrator Life Insurance Claims, Cannock
Our client, a well respected financial services organisation specialising in the mortgage and related protection insurance markets, are seeking an experienced insurance administrator to join their busy and expanding team providing support to the financial advisers across the country.
This is an interesting role which will require strong administration skills, an excellent telephone manner, accuracy of work and the use of your initiative (with the available support of more senior team members should you need it).
The role involves learning the individual insurers rules regarding medical claims/issues and helping clients get accepted with the best terms possible. Typically this involves liasing with doctors/insurers and clients to get accurate medical information together and assessed. If a client has a particular medical issue that requires the case to be switched to another insurer then you would help key the proposal to get a new acceptance from another firm.
The role does not require medical knowledge, and conversations with clients regarding health issues are at a basic level, but it does require some sensitivity in discussing difficult/sensitive and sometimes personal subjects with the clients in their best interests.
There is good career potential and a range of company benefits, including a generous bonus scheme.