Property Helpdesk Administrator - up to £20k

Recruiter
Katie Bard
Location
Birmingham
Salary
£19,000 per annum
Posted
06 Aug 2017
Closes
15 Sep 2017
Contract Type
Full Time

An exciting property business based in the city centre is seeking a Property Help Desk Administrator to provide a high level of first line business support in relation to the specialist property management systems. If you have a positive, enthusiastic and hands-on approach to your work with excellent team working skills, this may be the role for you!

This varied role will primarily involve:

Recording and resolving user issues

Liaising with the technical support team and the system provider to resolve problems

Management of helpdesk email accounts

Logging and filing all calls accurately

Setting up new records on the system and applying the relevant documentation

Maintaining the databases and software administration

Provision of reports to upkeep the system and data

The ideal Property Help Desk Administrator will possess the following skills and attributes:

Ideally, experience within a property environment

Excellent customer service exposure

Confidence managing systems and databases

Understanding of property management systems preferable, but not essential

Good working knowledge of Excel

This is a 12 month Fixted Term Contract paying up to £20k

If you are a personable, switched-on and process-driven individual with the relevant skills and attributes, please apply online or contact Kathryn at Katie Bard on 0121_633_4443. If you are already registered with Katie Bard, please contact your consultant directly.