EON Customer Support Advisor- Kingswinford

Recruiter
Manpower
Location
Wall Heath
Salary
£7.50 per hour
Posted
06 Aug 2017
Closes
19 Aug 2017
Contract Type
Full Time
Customer Service Advisors -Pre-payment Meters

A new and exciting opportunity has arisen for Customer Service Advisors in Kingswinford.

We are recruiting on behalf of a leading energy provider for a number of Customer Service Advisors to join their expanding Customer Service team in Kingswinford. You'll initially work for Manpower on a temporary basis but there's opportunity to become a permanent employee.

* £7.50 per hour with the scope to progress to £8.85 per hour
* Annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 34 days per annum thereafter (including bank holidays)

Local free parking, an on-site canteen serving hot and cold food and free drinks vending machines

As a Customer Service Advisor you will be responsible for speaking with new and existing customers, delivering excellent customer service helping them choose the best deal for them. The role is heavily regulated on selling compliantly whilst ensuring customers can make an informed decision. This will involve comfortably reading certain scripts, as well as following process' to give the customer an independent review of our tariffs.

The role is extremely rewarding and satisfaction can be taken from offering new or existing customers a potential saving on their energy bills'

Ideally you'll have some previous experience as a Customer Service Advisor and/or be familiar with working within a contact centre environment is advantageous. You'll need to be flexible to work between 8am to 8pm Monday - Friday and 8am to 4pm on Saturdays. Working hours require a degree of flexibility as these will be dictated by real business needs.

Sound like the perfect role for you? Then apply now by sending in your CV or calling us on and take the first step towards a new career!