Technical Account Manager

Recruiter
Jumar Solutions Ltd
Location
Staffordshire
Salary
30000.00 - 40000.00 GBP Annual + + Multiple Benefits!
Posted
07 Aug 2017
Closes
04 Sep 2017
Job Type
Manager
Contract Type
Permanent
Are you looking for a new opportunity at a Microsoft Gold Partner organisation as a Technical Account Manager?

We currently have a permanent position which is a key role in shaping the company's future. You will be a customer facing Technical Account Manager providing support to a number of small and large clients situated across the UK. You will draw on your experience with the following:

Key Skills & Background:

- Technical understanding of providing Software Services to end clients.
- Managing customer expectations and being a point of escalation.
- Building effective working relationships with the clients in your portfolio.
- Liaising with other areas of the business to provide swift and effective resolutions to reported technical incidents.
- Preferably a background in Vehicle Management Organisations

About the Role:

In this position, you will be will be charged with managing a small portfolio of clients who have been provided with Software from your organisation. You will need to utilise your strong relationship building and stakeholder management skills to be the main point of contact for any issues, requests or general information regarding the client contracts. You will be the face of the company for the end clients, thus needing a technical understanding of Software Implementations/Development services. Preferably you will be coming from a Vehicle Management background.

This position is one where there are growth opportunities and you will be in a key position promoting great customer service. If you are interested in discussing the role further please don't hesitate to get in touch!

The Company:

Located in Staffordshire in easy drivable commute from Birmingham, Coventry, and Burton-Upon-Trent. The company are a Vehicle Management Organisation with a belief in providing better futures and opportunities for their employees.

About Jumar:

Jumar Recruitment is a well-established provider of IT resourcing services to a range of clients across the UK and further afield. We have offices in Birmingham and Manchester and deliver recruitment services across the entire software development lifecycle. To find out more, or to discuss this vacancy please contact us on **************