Customer Concierge

Recruiter
Kate + Co
Location
Dickens Heath
Salary
£9.00 per hour
Posted
05 Aug 2017
Closes
21 Sep 2017
Contract Type
Full Time

Job Type: Temporary to Permanent

Rate of pay: £9.00 per hour / £18,000 per annum

Location: Outer Solihull Region

An urgent opening has arisen for a Customer Concierge to work for an international marketing and events company.

Looking for someone who can start immediately, this role requires candidates with strong customer service skills, a full driving license and clear communication skills.

The role will include, but not be limited to:

  • Handling a large volume of calls from clients regarding enquiries for events
  • Establishing and building relationships with clients over calls and emails

  • Acting as the first point of contact to customers and staff entering the premises

  • Directing customers and staff to meeting rooms and on-site events

  • Undertaking administration duties to include filing, faxing, photocopying and scanning

  • Working off-site on occasion to provide event support

  • Answering phones in a clear, professional manner and passing queries onto relevant parties

In order to be successful for the role, applicants must have:

  • A full driving license and access to a vehicle

  • A strong customer service and administration skillset

  • An interest in events, marketing or automation

We would like to thank you for taking the time to apply for this vacancy. If you are not selected for this particular position, your CV will be kept on file and you may be contacted for other suitable roles in the future. All our vacancies are listed at .