Trainee Field Engineer/Assistant

Proact IT UK
Bermuda Park
05 Aug 2017
26 Aug 2017
Contract Type
Full Time

Proact Overview

Proact is Europe's leading independent infrastructure integrator and cloud services enabler. Delivering business agility since 1994 we help organisations across the globe reduce risk, reduce cost and most importantly deliver flexible, available and highly secure IT services.

We are a multi-award winning company, with a mature, successful MCS practice and numerous Blue Chip and Public Sector customers.

Our solutions cover all aspects of data storage, virtualisation, networking and security - with over 3,500 projects successfully delivered and 70PB of data under management in the Proact Enterprise Cloud.

At Proact, we appreciate that our staff are our most important asset. We know how hard they work for the organisation and its customers, and we offer generous rewards and recognition for our employees’ achievements, commitment and loyalty. Our annual appraisal and performance management framework provides a tailored learning and development plan for each employee, and we have a bespoke reward and recognition programme in operation across the business. Our various social events throughout the year are testament to Proact’s social and collaborative culture, and the support we offer all our employees - particularly in the most difficult times in life - is second-to-none, not just within the technology industry but UK business-wide.

We take our corporate social responsibilities and our position in the community extremely seriously. We have an extensive CSR programme, which all our employees embrace and participate in. This includes environmental responsibilities, regeneration projects, sponsorship,educational programmes, local partnerships, volunteering and charity Fundraising.


We have a very exciting opportunity to join our growing Product Support Group (Field Service) team, based in Coventry, with the successful candidate receiving comprehensive training across a range of technologies. This is the perfect position for someone looking for a start or progression within the IT industry.

Attitude, ability, personality and drive are the most important attributes at Proact, so whilst a background from within the technology sector would be advantageous, it is not essential.

Candidates must be confident with travelling and navigating around major cities and working in a warehouse and office environment.


Proact offers an incredible package of benefits, ranging from our competitive salaries through to current care and future financial stability for you and your family with our healthcare and pension schemes.

Negotiable basic plus out of hours standby
Contributing pension scheme
Hospital insurance and cash plan healthcare scheme for each employee, with heavily discounted preferential rates to add family members to the scheme
24 days annual leave per year (plus statutory holidays), with an additional holiday purchase scheme in place
3 paid volunteering days per year
Childcare voucher scheme
Cycle-to-work scheme
In-house, bespoke reward and recognition scheme directly linked to our proactive culture, inclusive of long service element
Robust annual appraisal process
Tailored training and development plans
Real opportunities for progression

Based in Coventry

Applicant Requirements


Delivery of computer components to customer sites across the UK to meet strict SLA’s.
Replacement of failed computer components (upon completion of training)
Equipment moves and installations (upon completion of training)
Assisting the warehouse team with deliveries, shipments and general duties.
Managing a stock system database
Out of Hours Standby (upon completion of training)

Essential Experience Required:
Current clean driving licence with minimum 2 years driving experience
Technical background relating to PC repair and upgrades
The ability to work on your own and as part of a team.
Flexibility to work late on occasions.

Field working experience preferred but not essential.
Experience of driving fleet vehicles from car to transit size.
Server/Storage systems knowledge.
Datacentre experience
General IT experience
Microsoft Office experience