DIGITAL MERCHANDISING MANAGER - RETAIL

Recruiter
Detail2Digital
Location
Coventry
Salary
£33K - £35K
Posted
05 Aug 2017
Closes
05 Sep 2017
Sector
General
Contract Type
Full Time
Digital Merchandising Manager - Retail - Job Summary

An employer of choice within their sector; this is a business that has experienced fantastic levels of growth and successful development. They have a strong reputation for customer service and offer excellent career development within a growing sector. Our client is an established retailer with a multi-billion pound turnover. They are currently recruiting for a Digital Merchandising Manager to join their E-Commerce Team.

Digital Merchandising Manager - Retail - Role Responsibility

People

- Building relationships with the category teams to ensure that new products are on the site in a timely manner
- Working closely with the brand team to deliver conversion driving content
- Working across the ecommerce team to continuously develop processes, ways of working and developing the website
- Leading trade planning across your categories
- Managing your team and their development
- Actively continuing your own self-development (including product knowledge) and continuously building skills as a team leader

Customer

- Ensuring customers can easily shop for products and find what they are looking for
- Working with the user experience team to ensure that our client is delivering a world class customer experience
- Constantly monitoring and updating search on the site to ensure what is rendered to customers is relevant and engaging
- Monitoring analytics of customer journeys across the site, identifying pain points and taking action to make the journey better for the customer

Finance

- Growing sales in line with objectives and targets for all online channels
- Achieving financial and operational goals
- Recording and reporting against KPIs
- Working with the category teams to ensure promotions are executed well and online activity is commercially sound
- Ensuring that all creative across the site is returning an ROI

Standards & Quality

- Ensure product and content published conforms to regulatory standards in collaboration with the regulatory affairs team
- Ensure that all products on the site are in the right category with the right attributes
- Deliver efficient processes for promotional changeover

Digital Merchandising Manager - Retail - The Ideal Candidate

- Demonstrable experience in digital merchandising and creating digital promotional materials
- Committed to delivering excellent customer service customer experience
- Able to maximise opportunities to increase sales across eCommerce websites
- Able to work as part of a team and to own initiative
- Excellent communication skills (Written and verbal)
- Natural problem solver
- Able to work towards targets and produce results in a fast paced environment
- A commercial focus
- Ability to influence and build credibility at senior level
- Exceptional leader and motivator

Detail2Digital is a trading division of Detail2Recruitment Limited acting as an employment agency. We are the chosen recruitment partner for many of the UKs leading Digital & Online companies.