German Speaking Technical Helpline Specialist

Recruiter
Page Personnel Secretarial & Business Support
Location
Holberrow Green
Salary
£25,000 per annum
Posted
05 Aug 2017
Closes
14 Aug 2017
Contract Type
Full Time

Our client based within the automotive sector is looking for a German Speaking Technical Helpline Specialist to join their team in Redditch. The ideal candidate will hold a background within customer service.

Client Details

Our client based within the automotive sector is looking for a German Speaking Technical Helpline Specialist to join their team in Redditch. The ideal candidate will hold a background within customer service.

Description

As a German Speaking Technical Helpline Specialist your duties will consist of:

  • Dealing with inbound calls relating to issues with products or identification that is needed
  • Building and maintain relationships with internal departments i.e plants and warehouse
  • Support with project information to present to senior management team
  • Collate and identify issues with products and feedback to the catalogue team
  • Email management
  • Support other customer service representatives in technical queries

Profile

The ideal candidate will:

  • Have strong customer service skills
  • Hold an excellent telephone manner
  • Be confident in building relationships
  • German Language skill set is desirable

Job Offer

Permanent position

Competitive Salary