Customer Service Team Leader

Recruiter
Page Personnel Secretarial & Business Support
Location
Warwick
Salary
£24,000 per annum
Posted
05 Aug 2017
Closes
10 Sep 2017
Contract Type
Full Time

An exciting, fast-paced Customer Service Team Leader role in a manufacturing environment in Warwick.

Client Details

My client is a market leading manufacturing business in Warwick.

Description

As the Customer Service Team leader you will be managing a team of 4 Customer Service Advisors taking full responsibility for all day to day processes, including order processing, discrepancies and all general enquiries. You will ensure that a high level of customer service is promoted at all times, going over and above the customers expectations. You will develop relationships with the key customers and manage the customer database.

You will confidently manage the team, including all 121s, and implement efficiency projects.

Profile

The ideal candidate for the Customer Service Team Leader MUST:

  • Be confident with the management of a small team
  • Promote the delivery of a first class customer service
  • Build relationships with key customers, building rapport with ease
  • Have worked in a product focused environment in a customer service role, ideally within manufacturing and production
  • Ideally have worked in a B2B customer service environment
  • Be a true, hands on Manager

Job Offer

Salary £24,000 - £28,000

Full package TBC