Graduate Customer Support Analyst

Recruiter
Haylock Chase
Location
Birmingham
Salary
£25,000 per annum
Posted
04 Aug 2017
Closes
16 Aug 2017
Sector
General
Contract Type
Full Time
Are you a recent Graduate looking to join a Financial Technology company with amazing career progression?

This is a fantastic opportunity to work for a fast growing award winning organisation that are achieving double digit growth in revenues and profits over the last 20 years with over 30 offices in different counties. Winners of numerous industry awards including the Queen's Award for Innovation in Enterprise and being named the top UK privately-owned technology.

A typical day as a 'Graduate Customer Support Analyst' will include:
- Solving system user problems and resolve customer questions and issues
- Advise system users on how to get the most from the system functionality
- Help customers configure the system to meet their business needs
- Identify and gather ideas for new functionality and services
- Visit customers to identify opportunities for improved use of the system
- Support other teams in testing new releases of the system

The successful Graduate Developer must have:
- A degree in Engineering, Scientific, IT, Computer Science, Business Information Systems or Mathematical degree.
- Strong A Levels in Maths or Science.
- A passion for new technologies, especially web technologies.
- Ability to work under-pressure and to tight deadlines
- Strong analytical, Problem solving and Logical thinking skills.
- An interest in IT & financial sector.

In return this Graduate opportunity will give you:
- Salary of £25,000
- Annual bonuses
- Performance related bonuses
- Extensive training on software languages.
- Private healthcare
- Health insurance
- Company Pension scheme
- 25 days holiday - rising to 30 days
- Multiple company events
- Ongoing training and close mentoring

Don't miss out on this fantastic opportunity to join a leading IT Graduate employer, click "Apply" now!