Credit Controller

Rentokil Initial
£22,000 per annum
03 Aug 2017
20 Aug 2017
Contract Type
Full Time


Credit Controller


£22,000 basic + company benefits package

Rentokil initial is an established global blue chip organisation. We are Britain’s leading provider of business services to a wide range of industry sectors. We currently have a great opportunity for a Credit Controller within our Shared Service Centre based in Dudley.

The main purpose of this role is to maximise the collection of debt and ensure remedial solutions are provided to ensure debtor days are reduced in line with targets.


The main responsibilities of this Credit Controller role are:

  • Debt management and collection of customer accounts
  • To complete sales ledger responsibility, including cash collection and sales ledger integrity
  • Provide reports on performance of accounts
  • To control and monitor the daily debt
  • Monitor cash allocation and propose corrective action on allocated accounts where needed
  • To escalate serious issues to Team Leader or the Credit Manager
  • To ensure all daily tasks are achieved i.e. unallocated cash, taking accounts off dispute, chase customers when direct debits have failed
  • Ensure that your customers are your first priority and excellent customer service is delivered at all times
  • Ensure all Client queries are resolved within agreed timeframes
  • Other general administrative duties associated within the Finance Shared Service Centre
  • To develop effective regular communication links with stakeholders
  • Take ownership of targets and objectives


To qualify for this Credit Controller role, you will have:

  • Previous experience working in a collections environmen
  • ICM qualification would be an advantage
  • The ability to maintain a high level of accuracy whilst meeting deadlines
  • Excellent IT skills including Word/Excel
  • Self-motivated, enthusiastic and flexible
  • Good spoken & written communication skills
  • Good organisational skills
  • Show passion with a ‘can do’ attitude

To find out more about the Rentokil Initial family, please visit