Showroom Host

Inchcape Retail Limited
03 Aug 2017
31 Aug 2017
Contract Type
Full Time
Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016

Do you want to join in our success?

Showroom Host - VW Telford

The Role

As a Host you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Host you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Hosts are our Brand Ambassadors, reflecting the brand image and standards in everything they do.

Role Requirements

To be a success in this role, you will have

- Excellent communication skills, both written and verbal
- IT literacy
- Incredible customer service skills
- The ability to multi task and work under pressure
- A friendly and approachable manner

Your Responsibilities

- Meet & Greet Customers & Visitors and provide suitable refreshments
- Answer and manage telephone system
- Accurately record calls & visits and relay messages in timely manner
- Some invoicing & filing may be required
- Manage customer waiting area and showroom - customers & housekeeping


As a Host you will receive a competitive salary, we also offer great benefits including:

- 22 days holiday, rising to 25 after 5 years
- Company pension scheme
- Life assurance
- Childcare voucher scheme
- Discount gym membership
- Vehicle purchase discount
- Employee Advantage - retail discounts with over 3000 retailers
- Cycle to work scheme