Housing Officer - Birmingham

Eden Brown Synergy
£12.4 per hour
03 Aug 2017
22 Aug 2017
Contract Type
Full Time
An excellent opportunity has been made available for a Housing Officer with particular emphasis on ASB and Neighbourhood services.

The role is for initially Four months with the view for an on-going contract in a full time capacity.

My client is looking for an experienced Housing Officer who has worked for a Housing Association or a Local Authority, dealing with ASB, Estate Management, Tenancy Sustainment and Rent Arrears.

The role will be based in South Birmingham.

As a Housing Officer, you will need to ensure the selection criteria and decision process is transparent and adhered to and supporting services managers in interviews and the allocation selection decision process where necessary.

Part of your role will be to monitor and enforce any breaches in occupancy agreements, in consultations with support services teams.

You will be required to monitor Residents' arrears weekly and to take preventative and punitive action, as agreed with support staff, to prevent Residents' arrears.

You will be required to provide Residents, support staff and management with clear information about arrears, via agreed systems (including Pyramid).

Part of your role will be to assertively resolve incidents of Anti-Social Behaviour and nuisance with the involvement of statutory and support agencies as applicable, per client's and the Tenant Services Authority standards.

You will need to ensure accurate I.T. and file records are kept on individual tenancies and properties particularly in relation to void management, tenancy sign up, anti-social behaviour, defects, complaints and terminations.

You will also need to assist in the production of management information related to key performance indicators and regular reports to your line manager.

This is an urgent requirement, so if you feel that you have the right skill set for this vacancy then please get in touch right away!

Senior Recruitment Consultant: Zack Ali -
Email Address:

Your expert recruitment consultant is Zack Ali, call today on or email

Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer.
Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

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