Customer Service Administrator
Customer Service Administrator is required for a family business in the centre of Birmingham. Previous Customer service experience would be useful for interacting with customers face to face and on the phone. Duties include taking sales calls and customer service calls from customers. No cold calling required. The successful applicant must be literate in word and excel and be comfortable using the internet and emails.
The job also includes general office administrative work generated by customer calls, mostly based on the internet, such as booking collections, creating delivery labels, logging call details, responding to emails, processing orders etc. The successful applicant must be organised, tidy and methodical in their ways. Other duties include greeting customers in store who come to buy furniture. Also, internet listing work which includes processing internet orders and basic housekeeping work. Full training on all responsibilities will be given. Also must be willing to make tea!
Email CV please in the first instance. This is a full time post ranging from 8.15am-5pm or 9.15am-6pm 5 days a week. One day will be a weekend. This is a temporary job initially, leading to permanent for the successful candidate. We DO NOT operate zero hours contracts, as Full Time Permanent hours are given. Pay is weekly at a rate of £8.00 per hour. We are looking for the right personality, and a willingness to make the job their own!