IT Support Technician

25000.00 - 30000.00 GBP Annual + GBP25000 - GBP30000/annum
04 Aug 2017
15 Aug 2017
Contract Type
Are you looking for an IT Support Technician position where you will:
*Get to push forward on the networking and support side of the business
*Work for a leading global manufacturer
*Have budgetary responsibility
*Receive a competitive salary and benefits
My client are a leading global manufacturer; established for over 100 years, leading the way with continued research and development to maintain its brand dominance across their market.
As a successful IT Support Technician you will be required to:
*Work to SLAs
*Diagnose and troubleshoot 1st 2nd and 3rd line issues
*If no resolutions can be provided escalating the ticket to the relevant department
*Administer Active Directory, user accounts and email exchange
*Cisco Routing, Switching and Network Environment
*Providing excellent customer support, over the phone, via email or remotely.
*Administering security protocols, firewalls and anti-virus systems
*Both hardware and software support helping users with any issues they may face
To be considered for this IT Support Technician role you should have experience in:
*Previous IT support experience, preferably in the infrastructure or network environments
*Cisco experience would be beneficial (CCNA or CCNP accredited would be highly beneficial)
*Degree qualified in a relevant computer science or networking based degree or relevant work placements
*Warehouse or Supply Chain experience would be beneficial (this role is office based but experience supporting warehouse, plant and corporate office environments by linking all locations together via MPLS, WAN, LAN and other protocols would be a benefit.
This is a great chance for an IT Support Technician to join a leading global manufacturer. A salary of up to GBP30000 depending on experience, based in Evesham.
This role is commutable from Stratford, Pershore, Worcester, Alcester, Redditch, Bromsgrove, Cheltenham, Gloucester, Leamington Spa, Coventry, Solihull, Droitwich Spa, Stourport-on-Severn, Bewdley, Kidderminster and Tewkesbury
We also operate a referral scheme, so if you know any IT Support Technicians that may be suitable please get in touch