IT Prog Comms Manager

Recruiter
Jumar Solutions Ltd
Location
Birmingham
Salary
Up to £55,000
Posted
31 Jul 2017
Closes
10 Sep 2017
Contract Type
Full Time
Responsibilities

- Establish an internal communications strategy and framework for strategic programmes in conjunction with senior programme managers and divisional communications experts to engage with all impacted stakeholders with consistent information and messages, through the right channels at the right time
- Develop and manage approval processes for all communications within strategic programmes
- Work in conjunction with multiple stakeholders, including third parties to drive strategic programmes communication best practice, consistency and champion the use of plain English throughout all IT related communications, ensuring communications are fit for all our business divisions
- Within a matrix environment, manage by influence and coaching the wider transformation comms team to ensure that messaging and delivery is consistent. Be the single point of contact (SPOC) for all comms re strategic programmes
- Build and publish communications plans and processes for the portfolio programme, embedding, in-life and any new releases
- Develop toolkits and branding strategies for all strategic programme deliverables
- Develop and manage a communications stakeholder map for the strategic programme which incorporates Group and all business divisions
- Develop and manage comms targets, KPIs and all associated MI and reporting

Create and where relevant distribute executive messages, prepare and present presentations and internal memos, and conduct meetings and workshops to share information regarding strategic programmes Through strategic planning, creation and coordination of engaging communications, this individual will support the achievement of group IT programme objectives and create shared understanding and commitment to organisational change across the business.

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- Adapt communications from external vendors for internal use, ensuring messages are consistent and translate effectively all stakeholders. Provide 3rd parties with appropriate standards and ensure they adhere to them
- Provide quality control for Group-wide IT related communications, advising on best fit channels, messaging principles and tone
- Ensure programme initiatives and projects are successfully communicated to employees and stakeholders
- Provide consultancy expertise to Group and divisional communications stakeholders to advise on suitable communication channels and platforms to deliver communications
- Respond to feedback from key stakeholders and adjust communications content accordingly
- Manage the internal communication response to crisis situations which affect programme perception and reputation

What we are looking for

- Significant internal communications experience from working in complex organisations with geographically dispersed employee base
- Experience in driving organisational and programme change and people strategy through creative, effective and impactful internal communications
- Ability to understand and communicate the impact of group IT programme strategy to a diverse group of internal audiences
- Experience developing and implementing internal communications strategies and measuring their effectiveness
- Experience engaging and collaborating with key stakeholders at every level within a matrix organisation, building and maintaining strong relationships internally and with third party providers
- Experience of successfully managing complex projects, matrix working with multiple stakeholders, from start to finish
- Excellent writing and editing skills with a creative approach to creating communications plans with compelling messages
- Experience advising and driving internal communication best practice, challenging as necessary and championing the use of simple non-technical language
- Strong organizational skills with an attention to detail
- Great presentation, interpersonal, and relationship-building skills
- Proficient in Excel, Word, and PowerPoint
- Willingness to travel between sites including occasional short notice travel
- Bachelor's degree preferably in marketing, communications, English, journalism, or related.