Hanson Lawrie is actively seeking a Compliance Manager with strong FCA experience for an award winning professional services organisation based in the heart of Warwickshire.
The Compliance Manager will take responsibility for all compliance and adherence to regulation within a Debt Collection unit and will be responsible for looking at the needs of the clients, dealing with complaints from investigation of incidents and issues through to undertaking Compliance Audits and improving processes.
On a day to day basis you will be producing reports for the debt team highlighting risk as well as ensuring all the information required by the Financial Conduct Authority is supplied within the appropriate deadlines.
As part of this remit you will be monitoring policies and ensuring quality standards are met. You will also be monitoring calls that agents make and giving recommendations to address any areas of non-compliance.
You will undertake due diligence checks within unit for anti-money laundering purposes as well as undertaking audits to ensure compliance.
Experience of training within a compliance environment specifically within Financial Service and Debt Collection would be advantageous.
Experience in compliance (FSA,OFCOM and CSA regulations) is essential.
This job was originally posted as www.totaljobs.com/job/75311504