Operations Manager - School Improvement

Empowering Learning
£30,000 per annum
01 Aug 2017
25 Aug 2017
Contract Type
Full Time

Stafford based Education Services joint venture requires an Operations Manager for the Education Improvement service.

Reporting to the Director of Education Improvement, the key responsibilities of the role will be ensuring and improving the performance, productivity, efficiency and profitability of the business unit.

Specific responsibilities will include:

  • Coordination and Supervision - Coordinate, manage and monitor the workings of the teams within the business unit. In particular, to progress development and management of the efficient professional associate pool in line with need.
  • Sales - Manage customer support function, together with planning and supporting sales and marketing activities. This will include being accountable for ensuring sales targets are being monitored and achieved, together with the development of new products and refresh of existing in line with sales cycle
  • Financial - Review financial statements and data, and act upon the data to drive operational improvements on profitability and cost management. Specifically, monitor and drive utilisation, linking resources to sales targets. Support the Director in preparing and controlling operational budgets. Work closely with the Finance Business Partner to plan effective strategies for the delivery of the business plan.
  • Best Practice - Improve processes and policies, assisting in the development and implementation of the business units operational policies and procedures to maximize output, together with ensuring adherence to rules, regulations and procedures. Specifically, ensure the quality and compliance of individuals and course content. Ensure that management reporting, information flow and management, business process and organisational planning are continually improved.
  • Human Resources - Plan the use of human resources, including the recruitment and placement of required staff and associates. This will involve ensuring the team structures are appropriate, establish work schedules, supervise staff as appropriate together with monitoring and evaluating performance.
  • Production - Coordinate and monitor the work of various services involved in production, pricing and delivery of products. Monitor performance and implement improvements. Manage quality and quantity of employee productivity.

Successful applicants will have at least 5 years operational management experience, ideally within a support service or public sector setting with experience of managing a team.

You will need flexibility and excellent communication skills for this fast changing environment. The ability to devise solutions to operational problems and deliver improvements is important. Experience of implementing systems changes would also be desirable.

You will possess excellent analytical skills and will be an advanced user of Excel.

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