Staff Payroll Administrator

18000.00 - 20000.00 GBP Annual + GBP18000 - GBP20000/annum
02 Aug 2017
18 Aug 2017
Job Type
Contract Type
Staff Payroll Administrator Stafford

The Staff Payroll Administrator will be effectively working as a member of the overall distinct Staff Payroll team, but also assisting other Team Members where needed and covering holiday and sickness within the Carer Payroll Team.

Role & Responsibilities
• Preparing Branch Submission Sheets and emailing to Branch Network.
• Ensuring all Submission Sheets are received.
• Manually loading Submission Sheets.
• Checking system generated SMP/SPP/SAP.
• Maintaining holiday processes and calculations.
• Processing Leavers and Starters.
• Preparing and completing all formal Pay enquiries, i.e. Benefit Forms.
• Dealing with incoming post.
• Dealing with incoming telephone queries from our network of Branches.
• Monitoring various email correspondence to direct to responsible Team Member.
• Assisting other members of the Team with their checking processes and helping with any manual input that is needed.
• In addition to the above functions, employees are required to carry out other such other duties as may reasonably be required.
Core Skills & Competencies
• Disciplined individual with high standards and utmost integrity.
• A working knowledge of PAYE preferable but not essential as training will be given.
• A team player who can also work using their own initiative, with high customer care and communication skills.
• High degree of self-motivation and commitment.
• An excellent working knowledge of Microsoft Office is essential.
• Knowledge of Lotus Notes, Wealden Payroll Software, IAW Payroll Software, and Coldharbour Rostering System would be preferred but training will be given in house.
• Team Player: Valuing people as individuals and as members of a team and being committed to teamwork and co-operation.
• A real team is firmly and mutually committed to performance and has the following key attributes:
o Meaningful purpose
o Specific performance goals
o A common approach
o Complementary skills
o Mutual accountability

Dealing with Customers - Branches and Head Office
• The Customer should be seen as a valued partner and it is your responsibility to ensure that requirements are met and problems are resolved quickly and effectively.
• You must base your decisions on an accurate assessment of issues raised by the Customer rather than guesswork.
• You must provide an excellent service to your Customers to ensure that all Employees are paid correctly and on time.

• Use of in-house systems to communicate effectively both to other Team Members and Customers alike.
• Provide timely, relevant and structured information on which to base decisions and resist replacing real information with uncoordinated or irrelevant data.
• Ensure that you keep calm under pressure and always maintain a calming influence when dealing with emotionally charged issues.

• You must combine enthusiasm, drive and personal ambition with integrity to achieve and exceed in this role.

Staff Payroll Administrator Stafford